Hempawa Consult is a recognized global strategy consulting firm operating from multiple offices across Nigeria. We provide guidance to clients on essential strategic matters, applying deep sector knowledge and rigorous analysis to support faster and smarter decision-making. We work with both local and international companies that are industry leaders or aspiring leaders.
We are recruiting to fill the following positions below:
1.) Customer Acquisition Specialist (Telesales)
Job Locations: Abuja (FCT) and Lagos
About the Role
Hempawa Consult is hiring on behalf of a rapidly growing fintech client looking for a target-driven and energetic Customer Acquisition Specialist (Telesales).
The successful candidate will be responsible for reaching out to prospects, communicating the value of the company’s offerings, and converting leads into active users.
Key Responsibilities
- Reach potential clients through phone calls, SMS, and messaging platforms to introduce the company’s fintech services
- Clearly explain product benefits and features aligned with each customer’s needs
- Assist potential users with the onboarding and sign-up processes in a clear and professional manner
- Use CRM tools to maintain follow-ups and track lead progress
- Consistently meet or exceed weekly and monthly acquisition goals
- Work closely with internal teams such as marketing and product to align communication and support customer journey
- Gather and communicate customer feedback to improve services
Qualifications & Skills
- Minimum of 1–2 years of telesales or customer acquisition experience (preferably in fintech or tech-related fields)
- Strong communication and sales skills
- Ability to handle multiple leads and maintain timely follow-up
- Familiar with CRM systems and customer engagement tools
- Target-oriented with strong customer service passion
Why Join Us
This is your chance to be at the heart of fintech innovation, helping drive financial inclusion. If you enjoy meeting goals and building relationships, we want to hear from you.
Method of Application
Interested and qualified candidates should send their CV to: career@hempawaconsult.com using “Customer Acquisition Specialist (Telesales)” as the subject of the email.
2.) Front Desk & Customer Support Associate
Job Location: Abuja (FCT)
About the Role
We are looking for an approachable, well-organized, and digitally skilled Front Desk & Customer Support Associate to act as the first point of contact for clients and visitors.
The preferred candidate should combine a warm personality with strong communication and problem-solving skills to deliver excellent support in-person and through digital platforms.
Key Responsibilities
- Greet guests warmly and guide them to the appropriate departments
- Respond to inquiries professionally via calls, emails, and live chat
- Handle customer complaints with empathy and efficiency
- Maintain a tidy and organized reception area, ensuring professionalism
- Help new users onboard and explain digital service usage
- Work closely with internal departments to escalate and resolve issues
- Record interactions and update customer information using CRM tools
- Support administrative duties and help improve customer experience processes
Requirements
- OND / HND / BSc in a relevant discipline
- Excellent communication (oral and written) skills
- Prior experience in front desk or customer support roles
- Skilled in Microsoft Office and familiar with CRM software
- Ability to multitask, stay organized, and work well under pressure
- Strong people skills with a client-centric attitude
Why Work With Us
You’ll be part of a fast-evolving fintech ecosystem, gaining hands-on experience while supporting customer satisfaction and engagement.
Method of Application
Interested and qualified candidates should send their CV to: career@hempawaconsult.com using the Job Position as the subject of the email.
3.) Branch Business Manager (Sales & Marketing)
Job Location: Abuja (FCT)
Job Description
We are hiring an experienced and self-motivated Branch Business Manager (Sales & Marketing) to manage the Abuja branch.
This position suits individuals with strong leadership capabilities, proven sales and marketing experience, and a drive for business development.
Key Responsibilities
- Meet branch revenue and acquisition targets through strategic activities
- Lead, coach, and manage a high-performing sales and marketing team
- Form partnerships with communities, institutions, and audiences to expand outreach
- Implement local marketing strategies and coordinate promotional events
- Track key performance indicators and present updates to leadership
- Oversee branch operations while ensuring a high-quality customer experience
- Represent the company at community and industry events in the area
Requirements
- Bachelor’s Degree in Marketing, Business, or a similar area (MBA or professional certification is a plus)
- Minimum of 4 years of relevant experience, including 2 years in a supervisory or managerial role
- Demonstrated record of achieving sales goals
- Excellent communication, leadership, and negotiation skills
- Able to work independently and adapt in a dynamic setting
- Fintech experience or knowledge of youth-focused products is a bonus
Method of Application
Interested and qualified candidates should send their CV to: career@hempawaconsult.com using the Job Position as the subject of the email.
4.) Channel Sales Executive
Job Locations: Abuja and Lagos
Job Description
Are you excited about sales and networking? A leading fintech firm is seeking enthusiastic Channel Sales Executives to join its growing teams in Lagos and Abuja.
If you’re self-motivated, persuasive, and ready to grow partnerships, then this job is for you.
Key Responsibilities
- Find and onboard new agents, partners, and sales channels
- Organize field activation drives, school campaigns, and outreach activities
- Increase user base and transaction volume through direct sales and partnerships
- Train, motivate, and support channel agents to meet performance goals
- Track and share performance metrics with the Branch Manager
- Build and manage relationships with schools, influencers, and communities
Requirements
- OND / HND / BSc in any course
- At least 3 years of experience in field sales or channel management
- Excellent communication and interpersonal skills
- Proven ability to meet sales targets
- Willingness to work in the field with a flexible schedule
- Experience with fintech or youth-driven sectors is a plus
What’s in it for You?
- Base salary plus commissions and bonuses
- Career advancement in a thriving fintech industry
- Team-oriented and supportive work environment
Method of Application
Interested and qualified candidates should send their CV to: career@hempawaconsult.com using “Channel Sales Executive – Lagos” or “Channel Sales Executive – Abuja” as the subject of the email.
Note: Only shortlisted applicants will be contacted.