Teerus Microfinance Bank is a newly established Tier 1 unit bank based in Surulere, Lagos. Our mission is to provide accessible financial services to small businesses, informal sector players, and underserved individuals needing affordable loan options.
We are currently hiring for the following roles:
1.) Teller
Job Location: Surulere, Lagos
Employment Type: Full-time
Responsibilities:
- Handle customer transactions like deposits, withdrawals, and payments.
- Resolve complaints and help with account issues.
- Promote bank services and products to clients.
- Record and maintain accurate transaction data.
- Process currency and client information confidentially.
- Deliver excellent service and ensure customer satisfaction.
- Log all interactions and complaints properly.
- Stay informed about products to answer customer questions.
- Communicate with clients across different platforms.
Requirements:
- OND / HND holders with 1–3 years of related experience.
- Experience in cash handling and customer service is preferred.
- Must be proficient with Excel and Word.
- Strong interpersonal and communication skills.
- Excellent time management and service delivery skills.
- Accuracy and efficiency in processing tasks.
Application Deadline: 13th May, 2025
How to Apply:
Send your CV to peoplesoperations@teerusbank.com using the job title as the subject of the email.
2.) IT Support Staff
Job Location: Lagos
Employment Type: Full-time
Key Responsibilities:
- Offer technical support for systems, software, and devices.
- Maintain banking platforms like core apps and e-channels.
- Conduct regular servicing of systems and equipment.
- Assist with upgrades and system installations.
- Provide IT training for new hires and staff.
- Manage user profiles and maintain IT security compliance.
- Monitor connectivity including VPN, routers, and firewalls.
- Log issues and escalate where necessary.
- Implement backup plans and recovery strategies.
- Ensure compliance with data security rules and internal policies.
Required Qualifications:
- B.Sc. / M.Sc. in related disciplines.
- At least 3 years in IT support, preferably in finance or banking.
- Understanding of core banking platforms and IT infrastructure.
- Proficiency with Windows, MacOS, and office tools.
- Familiarity with remote tools and directory systems.
- Good communication and troubleshooting skills.
- Awareness of compliance standards in banking.
Preferred Qualifications:
- IT certifications such as A+, N+, ITIL, or MCP.
- Experience using banking platforms like BankOne or Temenos.
- Knowledge of mobile apps, USSD, or agency banking.
- Basic scripting experience is a plus.
Benefits:
- Exciting role in a fast-growing institution.
- Competitive pay and welfare packages.
- Access to training and growth opportunities.
- Exposure to modern tech tools and platforms.
Application Deadline: 1st May, 2025
How to Apply:
Send your CV to peoplesoperations@teerusbank.com with the job title as the email subject.
3.) Head of Risk and Internal Control
Job Location: Lagos
Employment Type: Full-time
Role Overview:
This is a senior position responsible for building strong risk frameworks, ensuring regulatory compliance, and managing the internal control systems. The successful candidate will report to the MD and Audit/Risk Board Committee.
Key Duties:
Risk Management:
- Set up an enterprise-wide risk control strategy.
- Monitor and address credit, market, and liquidity risks.
- Define and track risk thresholds.
Internal Controls:
- Build effective internal control procedures.
- Lead audit exercises and recommend improvements.
- Address and correct operational weaknesses.
Compliance:
- Ensure full adherence to CBN and legal standards.
- Coordinate inspections and external audits.
- Keep policies updated based on regulatory changes.
Reporting & Governance:
- Provide risk and audit reports to the board.
- Present trends and insights to senior management.
Incident Handling:
- Investigate fraud and operational issues.
- Manage reports from whistleblowing channels.
Stakeholder Management:
- Liaise with auditors, regulators, and third parties.
- Lead awareness training to embed a risk-conscious culture.
Performance Measures (KPIs):
- Timely identification and mitigation of risks.
- Fewer losses from risk events or control lapses.
- Compliance with audit deadlines and regulatory filings.
- Speedy resolution of operational incidents.
- Staff awareness and completion of training programs.
- Positive reviews from regulatory bodies and auditors.
Eligibility Criteria:
- Bachelor’s degree in Finance, Risk, Accounting, or Law.
- Master’s degree or certifications like ACA, MCIB, ACCA, CISA, or CAMS is an added advantage.
- 5–10 years’ experience in compliance or internal control, with 3+ years in leadership.
- Deep knowledge of Nigerian and CBN financial regulations.
- Demonstrated experience in ERM frameworks and policy creation.
- Strong leadership and problem-solving abilities.
Why Join Us:
- Take on a vital leadership role in a progressive bank.
- Competitive salary with benefits.
- Collaborative and forward-thinking work culture.
Application Deadline: 30th April, 2025
How to Apply:
Send your CV and cover letter to onwuedoemeka@gmail.com using the subject: Application for Head of Risk, Internal Control and Compliance – Teerus Microfinance Bank
Note: We are an equal opportunity employer and value workplace diversity.